These days, it is hard to find someone in your community who has never resorted to browsing Amazon.com and one who has never bought anything at all from the giant retail website.
The brand has certainly exceed the meaning of being a household name in the industry of retailing.
This is all thanks to the perseverance and focus of its founder and CEO, Jeff Bezos, who is now a big shot billionaire and an amazing businessman to look up to.
These are just a few of his notable career and financial moves that makes him an icon for entrepreneurs and start-up company employees.
This is why I am sharing with you a number of his most popular quotes. I hope you could take note of all of these in your mind and heart and learn from his success.
His quotes usually center on topics like innovation, motivation, company culture and progress, and even on complacency, among others.
Many of these quotes also explain in a nut shell how Amazon.com emerged to be one of the biggest companies in the world right now.
It looks clear to me that Amazon.com will continue to be the leader in retail, particularly in book selling for the long term.
Try to print a couple of his quotes and post them on your wall for extra motivation.
“We see our customers as invited guests to a party, and we are the hosts.
It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos
“The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” – Jeff Bezos
“A brand for a company is like a reputation for a person. You earn a reputation by trying to do hard things well.” – Jeff Bezos
“There are two ways to extend a business. Take inventory of what you’re good at and extend out from your skills.
Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.” – Jeff Bezos
“What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.” – Jeff Bezos
“The common question that gets asked in business is, ‘why?’ That’s a good question, but an equally valid question is, ‘why not?'” – Jeff Bezos
“I believe you have to be willing to be misunderstood if you’re going to innovate.” – Jeff Bezos
“Because, you know, resilience – if you think of it in terms of the Gold Rush, then you’d be pretty depressed right now because the last nugget of gold would be gone.
But the good thing is, with innovation, there isn’t a last nugget. Every new thing creates two new questions and two new opportunities.” – Jeff Bezos
“Real estate is the key cost of physical retailers. That’s why there’s the old saw: location, location, location.” – Jeff Bezos
“Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online” – Jeff Bezos
“There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.” – Jeff Bezos
“In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.” – Jeff Bezos
“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.” – Jeff Bezos
“I don’t want to use my creative energy on somebody else’s user interface.” – Jeff Bezos
“What’s dangerous is not to evolve.” – Jeff Bezos
“If you don’t understand the details of your business you are going to fail.” – Jeff Bezos
“If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.” – Jeff Bezos
“All businesses need to be young forever. If your customer base ages with you, you’re Woolworth’s.” – Jeff Bezos
“We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.” – Jeff Bezos
“What consumerism really is, at its worst is getting people to buy things that don’t actually improve their lives.” – Jeff Bezos
“Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.” – Jeff Bezos
“The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That’s approaching evil.” – Jeff Bezos
“Life’s too short to hang out with people who aren’t resourceful.” – Jeff Bezos
“I strongly believe that missionaries make better products. They care more. For a missionary, it’s not just about the business. There has to be a business, and the business has to make sense, but that’s not why you do it.
You do it because you have something meaningful that motivates you.” – Jeff Bezos
“The thing that motivates me is a very common form of motivation. And that is, with other folks counting on me, it’s so easy to be motivated.” – Jeff Bezos
“If you never want to be criticized, for goodness’ sake don’t do anything new.” – Jeff Bezos
“There’ll always be serendipity involved in discovery.” – Jeff Bezos
“Part of company culture is path-dependent—it’s the lessons you learn along the way.” – Jeff Bezos
“If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.” – Jeff Bezos
“I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.” – Jeff Bezos
“A company shouldn’t get addicted to being shiny, because shiny doesn’t last.” – Jeff Bezos
Picture by James Duncan Davidson
Great TED Talk: